Returns & Exchanges
We want you to be completely satisfied with your Tutu Du Monde purchase, which is why we offer a 30-day return window for all unworn items in their original packaging. Please note that for hygiene reasons, headbands and hair accessories are final sale unless faulty.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Carefully pack your items in their original garment bags and shipping box to ensure they are protected during transit.
- 3.Attach the Label
Print the prepaid shipping label provided via the portal and securely attach it to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated courier and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.